1. Introduction
At PayVault, we prioritize protecting your privacy and ensuring the security of the limited information we collect. Building trust is essential, especially when it comes to connecting merchants with payment processing solutions.
This Privacy Policy outlines how we collect, use, safeguard, and share the information gathered when you use our website or submit an application for merchant account services (collectively referred to as our “Services”).
By submitting your information through our website forms, you provide consent for PayVault to collect and use your data as outlined in this policy. This includes consent to receive marketing communications via email, text, or other channels, in compliance with privacy regulations such as GDPR, CAN-SPAM Act, and CCPA.
We encourage you to carefully review this policy to understand how your information is handled. By accessing or using our Services, you confirm that you have read, understood, and agree to the practices described in this policy.
2. Information We Collect
To maintain transparency and limit data collection to essentials, PayVault collects only the information necessary to connect you with the right merchant service providers. When you fill out our application form, we gather the following details:
- Business Name: Identifies the business seeking merchant services.
- Business Owner Name: Used to personalize communications and share with prospective merchant service providers.
- Business Owner Phone Number: Allows direct communication regarding your application.
- Business Owner Email Address: Used for updates and digital correspondence about your application.
We do not collect sensitive personal or financial information such as Social Security numbers, banking details, or credit card information. Our focus is strictly on the data needed to assist with your inquiry.
2.1 Information Collected Automatically
While we don’t intentionally gather additional personal data, our website automatically collects non-personal details during your visit. These may include:
- Your browser type
- The date and time of your visit
- Pages you viewed on our website
This information is collected through cookies and similar technologies, further explained in Section 8 of this policy.
3. How We Use Your Information
The information we collect is used to facilitate our services and improve operations. Specifically, we use your details to:
- Process your application inquiry
- Communicate about your application and services
- Connect you with the right merchant service providers
- Enhance our website and services
- Send marketing communications related to PayVault
When you share your information through our forms, we may send you:
- Email newsletters and promotional updates
- Text messages about offers and updates
- Information about our services and merchant solutions
- Targeted marketing based on your business type and interests
We do not sell or rent your information to third parties for their marketing purposes. All marketing communications are related to PayVault services or those of directly affiliated merchant service providers.
You can choose to opt out of marketing communications at any time. Each email includes an unsubscribe option, and you can reply STOP to opt out of text messages. You may also contact us directly (details in Section 12) to manage your preferences.
4. Sharing of Your Information
We share your information with third-party merchant service providers to facilitate your application process. These providers use your details to:
- Assess your eligibility for their services
- Contact you to complete their application process
- Inform you about their specific offerings
PayVault does not sell your personal information to any third parties. Our information sharing is solely focused on connecting you with merchant service providers to meet your needs.
5. Your Rights
We are committed to upholding your rights regarding your personal information, which include:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct or update any inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of your personal information from our systems.
- Right to Restrict Processing: You may request that we limit the processing of your personal information under certain circumstances.
- Right to Object: You may object to the processing of your personal information where applicable.
- Right to Opt-Out: You may opt out of receiving marketing communications at any time through the following methods:
- Clicking the unsubscribe link in any marketing email.
- Replying STOP to any marketing text message.
- Sending an email to legal@payvaultsecure.com with your opt-out request.
To exercise any of these rights or manage your communication preferences, please contact us using the details provided in Section 12. We are committed to processing your request in a timely manner and in compliance with relevant privacy regulations, including the GDPR, CAN-SPAM Act, and CCPA.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically, we retain the information you submit through our application form for one year following your initial inquiry.
If no additional interactions occur within this period, we will securely delete or anonymize your information.
7. Security
We employ robust security measures to safeguard your personal information, including:
- Encryption of data during transmission.
- Secure servers with restricted access.
- Regular security audits.
- Comprehensive employee training on privacy and security best practices.
While we make every effort to use industry-standard measures to protect your data, please note that no method of transmission over the Internet or electronic storage is completely secure.
8. Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your computer or mobile device when you visit a website.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly.
- Analytical/Performance Cookies: Help us improve the website’s functionality and user experience.
- Functionality Cookies: Enable us to recognize you when you return to our site.
You can manage or block cookies through your browser settings. However, please note that doing so may impact your user experience and limit the functionality of some parts of our website.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not designed for individuals under the age of 13, and we do not intentionally collect personal information from children under 13. If we become aware of such data being collected, we will promptly delete it.
11. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. When updates are made, the “Updated Date” at the top of this policy will be revised.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your privacy and manage your information.
12. Contact Us
For any inquiries regarding this Privacy Policy or to exercise your data protection rights, please contact us at:
We are committed to addressing your questions and requests in a timely and professional manner.
By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, we encourage you to refrain from accessing or using our services.
Thank you for choosing PayVault Secure. We remain dedicated to safeguarding your privacy and providing a secure, efficient experience for connecting with merchant account services.
-Privacy Policy/Terms and Conditions:
(Company’s name) Terms and Conditions / Privacy Policy
(Company Name) respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems
- Data Usage: We use your data solely for (EMAIL)
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.
- Contact (Company name) at (Company’s phone number) or (Support@payvaultsecure.com) for HELP or to STOP receiving messages.
- MESSAGES AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to Support@payvautlsecure.com . After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. (PayVault Secure INC) will not sell, rent, or share the collected mobile numbers.